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Questions, bespoke commissions, or simply to connect — I'd love to hear from you.
FAQ
Common Questions
How long does shipping take?
Orders ship within 3–5 business days. Delivery to Germany, Austria, Switzerland, and Scandinavia typically takes 3–7 days. Other European destinations may take 5–12 days.
Do you accept bespoke commissions?
Absolutely! I love creating bespoke pieces. Email me with your vision — preferred colors, size, style — and we'll discuss possibilities. Bespoke commissions typically take 2–3 weeks.
What is your return policy?
Because each piece is 100% hand-stitched and one-of-a-kind, I don't accept returns for change of mind. However, if there's a defect, please contact me within 14 days and we'll make it right.
How do I care for my ODDANA bag?
Store your bag in the provided dust bag when not in use. Keep away from prolonged direct sunlight. Wipe gently with a damp cloth if needed. With proper care, your ODDANA piece will remain beautiful for decades.