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Legal

Privacy Policy

Last updated: March 2026

Overview

ODDANA (operated by Irena Plevnjak s.p., Slovenia, EU) respects your privacy and protects your personal information. This policy explains how we collect, use, and safeguard your data.

What We Collect

We collect the following when you order or interact with our site:

  • Name and contact information
  • Shipping and billing address
  • Payment information (processed securely via Stripe)
  • Order history
  • Website usage data (via Microsoft Clarity)

How We Use Your Data

Your information is used to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Respond to inquiries
  • Send newsletters (with consent only)
  • Improve your experience

We never sell or share your data for marketing purposes.

Third-Party Services

We use these services:

Stripe
Secure payment processing
Resend
Transactional emails and newsletters
Sanity
Content management
Google Analytics
Website traffic analytics
Microsoft Clarity
Session recordings and heatmaps
Vercel
Website hosting

Each has its own privacy policy.

Cookies & Analytics

We use Google Analytics and Microsoft Clarity for anonymous analytics. These services are only loaded after you accept cookies. No personally identifiable information is collected.

We use essential cookies only (shopping cart). No advertising or tracking cookies.

Data Retention

Order information is retained as required by law (typically 7 years). You may request deletion anytime.

Your Rights (GDPR)

Under GDPR, you have rights to:

  • Access your data
  • Request corrections
  • Request deletion
  • Restrict processing
  • Withdraw newsletter consent
  • Data portability

Contact hello@oddana.eu to exercise these rights. We respond within 30 days.

Security

Payments are processed via Stripe's PCI-compliant infrastructure. Our site uses HTTPS.

Contact

Questions about privacy:

ODDANA

Email: hello@oddana.eu

Website: oddana.eu

Location: Slovenia, EU